When talking to hoteliers you often get the comment “You cannot imagine how busy I am running this hotel making my customers happy and now you want me to evaluate another sales opportunity”. I have worked in the operations' side of hotel business for over 10 years. I started as a receptionist and worked my way up to general management.
Sales & marketing or operations, where to invest your time when you run a hotel?
August 11, 2011 By Leave a Comment
What do I do? Everyday life on the operations team
August 10, 2011 By Leave a Comment
Whilst sitting next to a fellow guest at a wedding on Saturday evening – the inevitable question came up ‘and what do you do?’ and sometimes I falter, but today when I came to write this blog and had to sit and think about it, everyday on the Operations Team is so very different.